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Thank you for choosing World Port & Trade. Our commitment is to provide you with high-quality products and services. If, for any reason, you are not satisfied with your purchase, we offer a straightforward Return and Refund Policy to ensure your peace of mind.

1. Returns:
a. You may return products within [X days] of receiving your order.
b. All returned items must be in their original condition, unused, and with the original packaging.
c. To initiate a return, please contact our Customer Service team at [contact@worldportandtrade.com] with your order number and details.

2. Refunds:
a. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
b. Approved refunds will be processed to your original method of payment within [X] business days.

3. Exchanges:
a. We currently do not offer direct exchanges. If you need a different item, please return the original item and place a new order.

4. Damaged or Defective Items:
a. In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.
b. We will arrange for a replacement or refund as per your preference.

5. Shipping Costs:
a. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part or a defective product.
b. Original shipping costs are non-refundable.

6. Cancellations:
a. Orders can be cancelled within [X] hours of purchase. Please contact us promptly if you wish to cancel your order.

7. Contact Information:

For any questions regarding our Return and Refund Policy, please contact our Customer Service team at [contact@worldportandtrade.com].
This Return and Refund Policy is effective from [Date] and may be subject to updates. Please check this page for the latest information. Your satisfaction is our priority at World Port & Trade.